Regardless of how the Satyam scandal plays out, one thing is certain: Concerns about outsourcing have risen as a result. According to this survey, confidence in outsourcing is down and pessimism is up.
This presents a problem for those companies planning to outsource in 2009. Do the cost savings of outsourcing outweigh the potential problems? According to the survey, common problems include:
- Poor communication
- Poor quality in both personnel and results
- Projects take too long